Head to our website and fill out the robotics repair request form. Here you’ll provide details such as the model of your robot, the issues you’ve been experiencing, and your contact information. Please be as detailed as possible so our team gets a clear understanding of what needs to be addressed.
Pack your robot carefully using bubble-wrap or a similar protective material, place it in a sturdy box, and mail it to us. The shipping address will be provided once you complete the repair request form.
Once we receive your robot, our technicians evaluate your robot and connect with you virtually to explain necessary repairs, ensuring complete transparency throughout the process.
Watch in real-time as we repair your robot, followed by comprehensive test operations to verify optimal performance and complete resolution of all issues. Once repairs are confirmed successful, we carefully package and ship your robot back to you, ready for immediate use upon arrival.